Services and Charges

APPOINTMENTS AVAILABLE BETWEEN 10 am and 5.30pm

we are running a strict appointment system for the foreseeable future to avoid more than one customer in the cattery parking area at a time. We will agree a 15 minute window at a mutually convenient time.

Due to the current corona virus situation we are unable to allow customers into the cattery buildings and we will instead collect your cat from your car.

CATTERY ROOM RATES/ ALL INCLUSIVE / PER DAY REGARDLESS OF ARRIVAL OR DEPARTURE TIME.

WE DO NOT MAKE ANY ADDITIONAL CHARGES FOR BANK HOLIDAYS

Single cat (private room) £9.50

Two cats (shared room) £17

We can accommodate larger families

please ask for details

SHOULD YOU WISH TO PROVIDE YOUR CATS FOOD THERE IS A DISCOUNT OF 50P PER DAY PER CAT,

please make sure you provide adequate food for the duration of your cat's stay.

THERE ARE NO ADDITIONAL CHARGES FOR STAYS AT CHRISTMAS OR BANK HOLIDAYS AT SOPHISTICATS LLANELLI.

WE ARE CARING FOR OUR GUESTS ON BANK HOLIDAYS BUT HAVE DECIDED NOT TO CONTINUE TO DO VISITS, ARRIVALS OR DEPARTURES ON BANK HOLIDAYS.

WE WILL BE OPEN FOR BOARDING ALL YEAR, EVERY DAY, BUT WILL NOT BE OPEN FOR ARRIVALS OR DEPARTURES ON 24th, 25th,26th,31st December and 1st JANUARY, or on other bank holidays.

HOW YOU CAN PAY FOR YOUR CAT'S HOLIDAY

payment options are:

CHEQUE, please make payable to

T A RAINTON

INTERNET BANKING ACCOUNT DETAILS:

Account name: T A Rainton

Sort code: 30 63 54

Account number: 46543668

Please pay your reservation fee on booking and the balance on arrival.

SORRY WE ARE UNABLE TO ACCEPT DEBIT OR CREDIT CARD PAYMENTS

CANCELLATIONS

If you collect your cat before the end of the booked stay period then the whole period booked will be charged for.

Should you need to cancel your booking then we will return your deposit if we are able to fill your booking with another client.

WE STRONGLY ADVISE THAT CATS ARE TRANSPORTED IN SAFE CARRIERS FOR THE PROTECTION OF ALL.

We also suggest giving a little thought to your cat's journey, we'd recomend a vet bed to sit on as they take any "accidental" fluids away from the cat and don't leave them sitting in it! If your cat is travel sick it may be better to not feed your cat before it's journey, we like to give all of our guests a little something when they arrive to settle them in.