SOPHISTICATS LUXURIOUS

CATTERY

Hotel experience for your cat

Corona Virus / update on our services UPDATE

We would like to extend good wishes to all during this difficult time.

 Sophisticats have taken advice from the Animal Health department on how we can assist during this time. We have received updated advice on who we are able to assist during the current crisis. We have been advised that currently we can only offer boarding services to key workers, those who are unwell, in a vulnerable situation and those customers who would be considered local under the current welsh assembly guidelines.

The animal health department recognise that not all of these cats may  have up to date or any current vaccinations.

Under the current situation we are allowed to offer boarding services to those with unvaccinated or lapsed vaccinations, but this is only on the agreement that if the advising veterinary surgeon advises that the cats should be vaccinated, that we are given permission to do so and this is an agreement required before we can admit the cat to our boarding facility. We are unable to board cats who are unwell or showing any symptoms, or as usual any unneutered male cats.

 We will be strictly complying with the guidelines issued for protecting all during this outbreak. 

Sophisticats cattery rooms are constructed of materials which can be completely sanitised,( porcelain and plastic) We only use Safe4 disinfectant which is effective against all major feline diseases and Covid 19. Should you require our assistance please let us know and we can discuss how best to assist you safely.

WE STRONGLY ADVISE ALL CUSTOMERS TO REVIEW THEIR INSURANCE POLICIES FOR THEIR PETS AS SOME WILL COVER BOARDING FEES FOR OWNERS HOSPITALISATION AND/OR  HOLIDAY CANCELLATION. SADLY WE DO ADVISE THAT YOU CONSIDER ALL OF YOUR OPTIONS FOR YOUR PETS CARE IN THE CASE OF AN EMERGENCY.                                                                                                         

In order to insure the safety of both our customers and cattery staff we will not be operating our usual opening and closing times, customers will need to agree a 15 minute time window on which they can bring their cat to the cattery, we will collect cats from, customers cars, so that they do not need to enter any of the cattery buildings.




We would like to thank all of our customers for their good wishes and understanding during this time. Please take care, stay safe and we look forward to seeing you all in the future.

Best wishes to you all


A Hotel Experience For Your Cat

we are developing the area around Sophisticats as a wildlife haven, so plenty of birds, bats and other beasts to watch.

All guests are given soft toys to use and take home with them. We have a range of interactive toys to keep guests amused between meals and naps.

SOPHISTICATS, IS A HOTEL FOR CATS ONLY, SORRY WE LIKE DOGS, BUT SOME OF OUR GUESTS AREN'T SO KEEN, SO WE ARE A CAT'S ONLY BOARDING ESTABLISHMENT.

Sophisticats Boarding Cattery is a modern, purpose-built cattery, designed to the highest welfare standards, to give cats the ultimate boarding experience and their owners guilt free holidays and trips away.

We only board cats.

Set in the countryside, yet not too far from Llanelli or Carmarthen.

We have ten large suites available

As we are a small hotel, we can give each guest individual attention, we strive to make all of our guests contented cats whilst they stay with us.

SOPHISTICATS is a retreat designed and built with the needs of the guests as the major priority.

As cat owners( well we know we are really the staff!) we understand how difficult it can be to leave your cat. WE are happy to update you via e mail to let you know how your cat is enjoying their stay.

Each room in the SOPHISTICATS CATTERY can accomdate two cats (our rooms are larger than most standard sizes in catteries!) although one cat can stay on a single cat basis , interconnecting doors can enlarge rooms to accommodate larger cat families that may wish to share accommodations. Only cats that live happily together can share rooms.

We have a " One Fast Cat" exercise wheel from Pet Planet, for those guests who want to stay fit whilst on holiday. Some of our guests love it, others just want to snooze!

You can look at the manufacturers video and information on:

https://onefastcat.com

We also have catipillar climbing systems in some of our rooms, these are specially designed just for cats and can be fully disinfected between guests, unlike some of the fluffy fabric coated cat trees on sale.

And for those who prefer a gentler work out we have our bubble machine, loaded with special cat nip bubbles to make play more fun. Should guests prefer, they can enjoy the wildlife watching opportunities along side our room service with menus to order!


All of our guest are given soft toys, new for each guest, which if owners wish can be taken home at the end of their stay at no additional cost.


Rooms are furnished with a variety of levels and interactive toys to keep your cat entertained.


All rooms in the main cattery building are fully heated and air conditioned.


Our green rooms, which are adjacent to the main cattery building have seperate sleeping areas which are individually heated, and connected to the exercise areas which can be heated during cold or inclement weather but we can also remove the clear protective panels beyond the safety corridor to give a more outdoor experience to those cats who prefer this. All of our cattery rooms are constructed with tiled floors and plastic wall which can be fully disinfected between guests, to ensure the safety and welfare of our guests.

THE ONE FAST CAT EXERCISE WHEEL, AT SOPHISTICATS CATTERY.

lots of nice toys too, and plenty of catnip spray for those who like it!

we also have feliway spray for those who like it.

Not every cat is the same.

IT'S ALL ABOUT PLAY, STIMULATION AND BEING 

A HAPPY CAT, HERE AT SOPHISTICATS CATTERY.

We are always looking for new enrichment opportunities for our guests.

We are doing our best to attract new members of the wildlife community by providing food and shelter for them.

We have also putting Catipillar tread plates, high perches and hammocks into some of our rooms, these are made in the uk and can be completely cleaned.

ACCOMMODATION IN SOPHISTICATS

Most rooms have a roomy hideaway cabin with, two openings, inside are thick warm vet beds, which the cats love. The largest of the rooms has a two seater sofa, with a comfy vet bed tucked under, just in case your cat wants to tuck himself away or play hide and seek! Kitty city adaptable cat furniture, including scratch posts, climbing trees and interactive toys, are all available. Most rooms have a large shelf covered in a huge vet bed for the cats to stretch out on and watch the birds, or just snooze! We can tailor the room to the individual needs and character of each guest. Others have window ledges and comfy vet beds across the top of their hide away cabins, so cats all have a higher surface to snooze on should they wish. We want every cat to be comfortable in Sophisticats Cattery, For older cats or those with mobility issues we can provide extra steps, which are wide and stable enough for a wobbly cat.

We can also provide heat pads for the very old, young or arthritic cats. Please make us aware of your cat's rquirements.

The rooms have been constructed of materials which can be thoroughly cleaned. We have used upvc enclosures, with a porcelain flooring, which looks like wood block flooring ,so they are non porous. We have obscure panels between each room and can add additional ones if required, as for many cats seeing a strange cat right next door can be unsettling, we always strive to reduce stress for our guests, so they can concentrate on enjoying their holiday.

We use a Defra approved disinfectant, SAFE4. All of the cattery bedding can be thoroughly disinfected. This disinfectant is completely safe for cats and is effective against ringworm and covid 19. you can view details on the link to the company's website below.

http://www.safe4disinfectant.com

All of our guests have the option of a hooded litter tray as standard ,large ones supplied for larger cats, but we are happy to provide an open one if required. Our litter of choice at Sophisticats cattery are BreederCelect  and french aubiose as they are virtually dust free and comfy for soft paws, we don't scrimp on litter as we understand that cats need to be able to behave in a natural way in order to feel comfortable and at home.

http://www.breedercelect.co.uk.

We want our rooms to be as homely, yet as luxurious as possible, so we have softened the building with bright furnishings.

Throughout the day we play music and bird song and leading toward firework night and Christmas we will be using a CD to help cats deal with any distant bangs they may here at these times of year.

All of the rooms have a view out of windows to the outside and we provide bird feeders around the hotel to bring in birds for the cats to watch, moth lights at night for the night owls ! They seem to love this! Every room is kept at a constant temperature, not just the sleeping area, so no having to stay in your bedroom on a chilly day!! The whole building is thermostatically controlled by our environmentally friendly air source heat pumps/ air conditioning, this keeps the air fresh as it is filtered and constantly changed without any nasty draughts.

All of our rooms and their furnishings exceed the most recent animal health regulations for catteries.

SECURITY AND WELFARE OF OUR GUESTS

We like to keep our guests entertained, every guest gets a soft catnip toy to play with and take home too!

We provide a range of toys and activities for all our guests.

We have recently installed Catapillar cat climbing systems in some of our rooms, for some cats the opportunity to climb and rest at height gives them a sense of security. These are a uk product and completely cleanable.

The cats love them!

SOME GUESTS STILL LIKE TO SNOOZE, AFTER ALL IT'S THEIR HOLIDAY!

We live right next door to the cattery, there are three doors between every cat housed in the main cattery building and the outside.

We have an approved professionally installed WiFi fire/smoke detection system, covering the whole building, as well as a cctv security system . We are licensed by the council and insured by the Pet Plan Sanctuary.

SOPHISTICATS will not post details of your cat or yourself on the Internet to protect the security of you both. We respect the confidentiality of our clients. Only pictures of guests in our cattery are placed on the website with the approval of their owners.

We cannot accept unneutered tomcats, unless they are kittens which have been vaccinated but are not yet large enough to neuter.

All cats staying with us must have up-to-date vaccinations and vaccination cards must accompany guests when they arrive. These will be held for the duration of the cat’s stay. This is a requirement of the boarding regulations. We can not accept photocopies.

SOPHISTICATS recommend that cats are wormed with a veterinary-approved medication prior to their stay, Advocate/ Stronghold are both recommended (check with your vet to see what they recommend for your cat) treatment up to a week before arrival is ideal. Please give us the details of which product you have last used and the date it was administered when your cat arrives..

We will do our best to make your cat’s stay with us at SOPHISTICATS as comfortable as possible. Everything your cat requires is provided, apart from medication, we can only administer veterinary prescribed medication, we are unable to provide veterinary prescribed special diets, so please bring enough for your cat's stay.

We also can adjust the furnishings in your cat's room to meet it's needs, we are able to provide:

EXTRA LARGE,STABLE STEPS FOR CATS WITH MOBILITY ISSUES

SNUGGLE PAD HEAT PADS FOR THOSE WHO LIKE AN EXTRA LOCALISED HEAT SOURCE, EVEN THOUGH THE WHOLE BUILDING IS HEATED, THESE ARE ESPECIALLY GOOD FOR OLD OR ARTHRITIC CATS.

We will also ask for details of your cat’s attending veterinary surgeon, although please be aware that in the unfortunate event that you cat is unwell we will use our registered veterinary surgeon, unless yours is very local to us,available and this has been agreed previously. 

We will ask for contact details for yourself or for a person appointed by you for the period of your cat’s stay. In the event of your cat being unwell, we will endeavour to contact you or the appointed person. We will not delay in seeking veterinary treatment for any cat that we believe is unwell. Any treatment required will be at the expense of the owner, unless covered by our cattery policy. Should your cat also require worming or treatment for fleas during their stay there will also be an additional cost payable by the owner or appointed person. All cats will be checked for fleas when they arrive, not only for their benefit but also for that of other hotel residents. Only veterinary-approved medications will be used.

If you are not arriving during am or pm opening hours please arrange a mutually convenient time before the arrival or departure day.

CATERING

We at SOPHISTICATS believe that cats will be happiest and healthiest if we maintain their regular routines and diets. You will be asked about these before your cat comes to stay. Please bring the client information form with you or you can complete one when you arrive. If your cat has stayed with us previously and his diet or requirements have changed please let us know so that we can prepare accordingly.

We provide a range of menus for cats. If your cat is on a prescription diet please bring enough with you for the duration of the cat’s stay along with any medication and full instructions Cats on prescription diets, which are provided by owners, will receive a discount on their bill of 50 pence per day. Whiskers cat milk is available, there is an additional charge for this of 50p per day. We can only administer veterinary prescribed medications.

All food and water bowls are provided and thoroughly cleaned before each meal, so there's no need to bring your own.

WATER, IT'S REALLY IMPORTANT

We know how important it is that cats drink enough water, it needs to be fresh and clean, not right next to their food, cats don't like that . We are aware that many cats don't like chlorinated water, so we have decided to offer all of our guests filtered water, refreshed regularly throughout the day, in nice wide ceramic bowls, they like that too ! Bottled Spring water is also available on request at no additional charge.

A deposit of 25% is payable on booking, and the balance is due on arrival.

Cancellations

should you need to cancel your cat's stay we will return the deposit to you if we are able to fill your cat's booking with another guest. Should you choose to collect your cat before the booked departure time, the full boarding fee will still apply as it is nearly always impossible to fill a room at such short notice.

WE CHARGE FOR EVERY DAY WHICH YOUR CAT IS AT SOPHISTICATS REGARDLESS OF ARRIVAL OR DEPARTURE TIMES.

We look forward to welcoming you to Sophisticats

Please feel free to arrange a visit so you can decide if we are the right boarding cattery for your cat.

We have recently added more pictures to our gallery page

This is one of our cats enjoying a stroll around the meadow area which some of the rooms look out over, you may see him when you visit, he likes to give visitors a look over!!